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Privacy Policy – Plataforma IMPROV

 

Last updated: April 14, 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services, in accordance with the European Union's General Data Protection Regulation (GDPR).

 

1. Data Controller

 

The entity responsible for processing your personal data is the owner and operator of this website, Mário Costa, who can be contacted via the email address: plataforma.improv@gmail.com.

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2. Information We Collect

 

When you use our website, we may collect the following information:

  • Identification information: name, email, phone number.

  • Authentication data: login, password (stored in encrypted form).

  • Payment information: processed by secure third parties.

  • Usage data: IP address, device, website interactions, approximate location.

 

3. Purpose of Treatment

 

Your data is processed for the following purposes:

  • Manage your account and access to the platform.

  • To provide content, courses, and training.

  • Sending informational and promotional communications (with consent).

  • To improve the browsing experience and usability.

  • Comply with legal and regulatory obligations.

 

4. Legal Basis for Treatment

 

According to the GDPR, the processing of your personal data is based on the following legal bases:

  • Explicit consent (for receiving promotional communications).

  • Contract execution (access to the platform and contracted services).

  • Fulfillment of a legal obligation.

  • Legitimate interest (improvement of services and platform security).

5. Rights of Data Subjects

 

Under the GDPR, you have the right to:

  • Access your personal data.

  • Correct incorrect or outdated data.

  • Request the deletion of your data (“right to be forgotten”).

  • To limit or oppose treatment.

  • You can withdraw your consent at any time.

  • Data portability, where applicable.

You can exercise these rights by contacting us: plataforma.improv@gmail.com

 

6. Data Transfer

 

If your data is processed outside the European Economic Area (EEA), we guarantee that it will be protected with a level of security equivalent to that required by the GDPR, through appropriate contracts or mechanisms.

 

7. Sharing with Third Parties

 

Your data may only be shared with:

  • Secure payment platforms (e.g., Stripe, PayPal).

  • Email marketing and automation tools.

  • Legal entities, when required by law.

All partners follow strict data protection practices.

 

8. Storage Period

 

Your data will only be kept for as long as necessary for the purposes for which it was collected, or as required by legal obligations.

 

9. Cookies

 

We use cookies to improve your experience on the platform. You can configure your browser to refuse or remove cookies. See our [Cookie Policy] for more details.

 

10. Changes to This Policy

 

This policy may be updated periodically. Significant changes will be communicated via email or directly on the platform. The date of the last update will always be visible at the top of this document.

 

11. Complaints

 

If you believe that your data is not being processed in accordance with the GDPR, you can file a complaint with the National Data Protection Commission (CNPD) at www.cnpd.pt.

 

12. Contact

 

For any questions about this Privacy Policy or your personal data, please contact us:

plataforma.improv@gmail.com

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